• Welcome to PSERV360
  • JOB ID
    J100161
  • Applicants
    0
  • Availability
    One Month
  • Rate
    MYR 150 - 190/ Daily

REQUEST ANALYST

Malaysia
MYR 150 - 190 /Daily
One Month

REQUEST ANALYST

Job Description:

Qualification & Experience

  • Bachelor’s degree in Computer Science / Information Technology or equivalent disciplines, preferable with a recognized IT Industry Certification.
  • 0 - 5 years working experience in the IT industry or contact centre environment in user ID and access management.
  • Proficient in both English and Bahasa Malaysia in spoken & written.

 

Certification (Optional)

Recognized professional certifications in IT industry such as ITIL, COBIT, CCNA, MCSE, ComTIA A+, HDI would be an added advantage.

Roles & Responsibility:

Responsibilities

  • Provide quality customer services support via telephone, email and self-service to  users and vendors to resolve Procurement & licensing related requests and issues.
  • Work arrangement will be either onsite or offsite (example: Work from home – candidate must have stable internet connectivity – own arrangement)

Requirements

  • Primary Module :
    Change Management
  • Secondary Module :
    select
  • Expected Starting Date :
    2021-02-08
  • Expected End Date :
    2021-07-09
  • Availability :
    One Month
  • Experience Level :
    1 Years
  • Languages :
    English
  • Level :
    Consultant